Terms and Conditions

Arobest Travel

Effective Date: [5th June 2024]

Welcome to Arobest Travel. By using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services. If you do not agree with any part of these terms, please do not use our services.

1. Definitions

• “Arobest Travel”: Refers to Arobest Travel, its employees, agents, and affiliates.
• “Customer”: Refers to any individual or entity who purchases or uses the services provided by Arobest Travel.
• “Services”: Refers to the travel-related services provided by Arobest Travel, including but not limited to booking flights, hotels, car rentals, and other travel arrangements.
• “Website”: Refers to the Arobest Travel website and any other online platforms operated by Arobest Travel.

2. Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms and Conditions and our Privacy Policy. These terms apply to all users of our services, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

3. Use of Services

3.1 Eligibility

To use our services, you must be at least 18 years old and have the legal capacity to enter into a binding contract. By using our services, you represent and warrant that you meet these requirements.

3.2 Account Registration

To access certain features of our services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to ensure it remains accurate, current, and complete. You are responsible for safeguarding your account credentials and for all activities that occur under your account.

3.3 Prohibited Activities

You agree not to:

• Use our services for any unlawful purpose.
• Violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.
• Infringe upon or violate our intellectual property rights or the intellectual property rights of others.
• Submit false or misleading information.
• Upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of our services.
• Collect or track the personal information of others.
• Spam, phish, pharm, pretext, spider, crawl, or scrape.

4. Booking and Payment

4.1 Booking Process

When you make a booking through Arobest Travel, you agree to provide accurate and complete information. All bookings are subject to availability and acceptance by us. We reserve the right to refuse any booking at our sole discretion.

4.2 Payment

All prices are quoted in Euros (EUR) unless otherwise stated. You agree to pay the total amount for your booking, including any applicable taxes and fees. Payment must be made using a valid credit or debit card or other payment methods specified by us. By providing payment information, you represent and warrant that you are authorized to use the payment method and that the information you provide is accurate.

4.3 Confirmation

Once your booking is confirmed, we will send you a confirmation email with the details of your booking. Please review the confirmation carefully and contact us immediately if there are any discrepancies. It is your responsibility to ensure that all information provided is accurate and complete.

5. Changes and Cancellations

5.1 Customer-Initiated Changes and Cancellations

If you wish to change or cancel your booking, you must contact us as soon as possible. Changes and cancellations are subject to the terms and conditions of the relevant service providers (e.g., airlines, hotels) and may incur additional fees. We will make every effort to assist you, but we cannot guarantee that changes or cancellations will be possible.

5.2 Arobest Travel-Initiated Changes and Cancellations

In rare circumstances, we may need to change or cancel your booking. If this occurs, we will notify you as soon as possible and offer you alternative arrangements or a full refund of the amount paid. Our liability is limited to the amount paid by you for the booking.

6. Travel Documents and Requirements

6.1 Passports and Visas

It is your responsibility to ensure that you have a valid passport and any necessary visas for your travel. We are not responsible for any issues arising from your failure to obtain the required travel documents.

6.2 Health Requirements

You are responsible for meeting all health requirements for your travel, including vaccinations and other medical precautions. We recommend consulting with a healthcare professional for advice on the health requirements for your destination.

7. Travel Insurance

We strongly recommend that you purchase travel insurance to protect yourself against unforeseen events such as trip cancellations, medical emergencies, and lost luggage. Travel insurance is not included in our services unless explicitly stated. It is your responsibility to obtain and review the terms of your travel insurance policy.

8. Limitation of Liability

8.1 General Limitation

To the fullest extent permitted by law, Arobest Travel shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services, whether based on warranty, contract, tort, or any other legal theory.

8.2 Travel Service Providers

We act as an agent for third-party travel service providers (e.g., airlines, hotels, car rental companies) and are not responsible for their acts or omissions. Any claims or disputes regarding the services provided by third-party providers must be addressed directly with them.

8.3 Force Majeure

Arobest Travel shall not be liable for any failure or delay in performing our obligations under these terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of war, terrorism, labor disputes, and technical failures.

9. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Arobest Travel or our content suppliers and is protected by copyright and other intellectual property laws. You may not use, reproduce, modify, distribute, or display any content from our website without our prior written permission.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of [Your Country], without regard to its conflict of law principles. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of [Your Country].

12. Dispute Resolution

12.1 Informal Resolution

We encourage you to contact us directly to resolve any disputes or concerns you may have. We will make every effort to address your concerns promptly and amicably.

12.2 Mediation and Arbitration

If we are unable to resolve a dispute informally, you agree to submit the dispute to mediation or binding arbitration in accordance with the rules of the [relevant arbitration body], before pursuing any other legal remedies.

13. Changes to Terms and Conditions

We may update these terms and conditions from time to time. The updated terms will be posted on our website with the effective date. Your continued use of our services after the posting of the updated terms constitutes your acceptance of the changes.

14. Contact Us

If you have any questions, concerns, or requests regarding these terms and conditions, please contact us at:

Arobest Travel

  18 market square, Edmonton green, London, UK.

  +447756608205

  info@arobest.co.uk

  www.arobest.co.uk

  10 AM to 5 PM

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By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. Thank you for choosing Arobest Travel for your travel needs.